Effective from September 2023

At House of Kurties, we strive to provide efficient and reliable delivery services to ensure that our valued customers receive their orders in a timely and secure manner. The following terms outline our delivery policy:

1. Shipping Methods and OptionsWe offer a range of shipping methods and options to accommodate your preferences and requirements. Shipping methods and associated costs may vary depending on your location and the products ordered. Please review the available shipping options during the checkout process.
2. Delivery TimeframesDelivery timeframes are estimated and may vary depending on the destination, shipping method, and product availability. While we make every effort to deliver your order promptly, please note that unforeseen circumstances such as weather conditions and carrier delays may impact delivery times. We provide estimated delivery dates at the time of purchase, and you can track the status of your order through our website.
3. Shipping Charges Shipping charges are calculated based on the selected shipping method, delivery destination, and the weight and dimensions of the products in your order. Shipping charges will be clearly displayed during the checkout process for your review before you complete your purchase.
4. Shipping Restrictions We currently offer delivery services within specific regions and countries. Shipping restrictions may apply to certain products or locations due to legal, logistical, or other reasons. If you are unable to complete your order due to shipping restrictions, please contact our customer support team for assistance.
5. Order Tracking To help you keep track of your order’s progress, we provide order tracking information. You will receive a tracking number via email once your order is shipped. You can use this tracking number to monitor the status and location of your package through our website or the designated carrier’s website.
6. Address Accuracy Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delivery delays or issues resulting from incorrect or incomplete shipping information. If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible.
7. Delivery Confirmation Upon successful delivery of your order, you will receive a confirmation email. This email will serve as proof of delivery. If you have any concerns about the delivery status or need assistance, please contact our customer support team.
8. Delivery Issues and Disputes In the rare event that you encounter any issues with the delivery of your order, including non-delivery or damaged items, please contact our customer support team within a reasonable timeframe. We will work diligently to resolve the issue to your satisfaction.
9. International Shipments For international shipments, please note that customs regulations, duties, taxes, and import fees may apply. These charges are the responsibility of the recipient and are not included in the product or shipping costs. We recommend researching and understanding your country’s import regulations before placing an international order.
10. Contact Us If you have any questions, concerns, or require assistance regarding the delivery of your order, please do not hesitate to contact our customer support team at [email protected] or +91-9104465440.

    Thank you for choosing House of Kurties for your online shopping needs. We are committed to providing you with exceptional products and service.

Please note that these terms are subject to change at the discretion of House of Kurties. Customers are advised to review this policy regularly for updates and modifications.